I signed and stayed with ACN to help my son. For a start they give you the cheapest modem in the market, $16 was the online price. It was fine for about a month and after that there was no way we could have a day without dropouts. Back then customer support was only during office hours and weekdays meaning basically while i wasn't using it at home . Filled up multiple online complaints which were never answered (I think now they have more days and extended hours).
Very unreliable, couldn't watch a single video stream without interruptions, let alone forget about watching in HD.
Finally cancelled the service, will gladly pay the early termination fee. Just had another provider installed and trouble free from day 1 !! Free at last!!
I've had IINET, IPRIMUS, TELSTRA and ACN is by far the worst ever!!
Product or Service Mentioned:
Acn Pacific Internet Service.